Publication: El contrato de servicios: el derecho del cliente a desistir de forma unilateral
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2015-06
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Notyreg Hispania, S.L.
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Abstract
A partir de la propuesta académica de regulación del contrato de servicios que, en el ámbito europeo, plasma el Draft Common Frame of Reference, el objetivo esencial de este trabajo es proponer de lege ferenda una regulación estatal del derecho de desistimiento unilateral del cliente en este tipo contractual general. Tras una previa y necesaria conceptualización y caracterización de esta pretendida categoría genérica «contrato de servicios», después de una breve revisión de la facultad de desistimiento unilateral ad nutum en la Teoría General de las Obligaciones y su clara diferenciación con el singular derecho de desistimiento del consumidor, se sugiere una posible reglamentación del derecho del cliente a la ruptura unilateral del contrato, que da continuidad a las previsiones del Borrador de Anteproyecto sobre el contrato de servicios en el que la Comisión General de Codificación ha trabajado.
This paper contains a de lege ferenda set of rules on the unilateral right to terminate a contract of services. The proposal is based on the concept and rules on the contract of services delineated in the Draft Common Frame of Reference. From a domestic point of view, the paper focuses on the rules to be adopted by the state in order to coordinate the solutions to be found among the autonomous regions of Spain and it tries to further the provisions of the Preliminary Draft about the contract of service in which our Civil Law Commission (Comisión General de Codificación) had been working. The paper begins with a preliminary conceptualization and characterization of the category of «service contract». It afterwards turns to a brief review of the right of unilateral termination ad nutum in the General Theory of Obligations, in order to make clear the differences between it and the consumer’s right to terminate a contract of services. On these bases, the paper finally suggests a plausible regulation of the consumer’s right to unilaterally terminate a contract of services.
This paper contains a de lege ferenda set of rules on the unilateral right to terminate a contract of services. The proposal is based on the concept and rules on the contract of services delineated in the Draft Common Frame of Reference. From a domestic point of view, the paper focuses on the rules to be adopted by the state in order to coordinate the solutions to be found among the autonomous regions of Spain and it tries to further the provisions of the Preliminary Draft about the contract of service in which our Civil Law Commission (Comisión General de Codificación) had been working. The paper begins with a preliminary conceptualization and characterization of the category of «service contract». It afterwards turns to a brief review of the right of unilateral termination ad nutum in the General Theory of Obligations, in order to make clear the differences between it and the consumer’s right to terminate a contract of services. On these bases, the paper finally suggests a plausible regulation of the consumer’s right to unilaterally terminate a contract of services.
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Contrato de servicios, Cliente, Prestador del servicio, Derecho de desistimiento unilateral, Derecho de los consumidores, Resolución por incumplimiento, Notificación, Buena fe, Preaviso, Indemnización de daños, Service contract, Client, Service Provider, Unilateral Right to terminate, Consumer law, Termination for non-performance, Notice, Good faith, Period of notice, Damages
Bibliographic citation
Revista de Derecho civil (abril-junio 2015), vol. 2, número 2, pp. 69-126