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Training plans, manager’s characteristics and innovation in the accommodation industry

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dc.affiliation.dptoUC3M. Departamento de Economía de la Empresaes
dc.contributor.authorMartínez-Ros, Ester
dc.contributor.authorOrfila Sintes, Francina
dc.date.accessioned2011-11-30T14:41:05Z
dc.date.available2011-11-30T14:41:05Z
dc.date.issued2012
dc.description.abstractThis paper explores the effect of training plans and managerial characteristics on innovation activity in the hospitality sector. This sector is featured by being labor-intensive so the examination of employment and managers skills deserves attention in order to determine the level of quality and competitive advantage in the provision of services. The data in the paper comes from a questionnaire administered to hotel managers in a representative sample of hotels in the Balearic Islands, a leading tourist destination. Results suggest that training plans positively affect innovation-related decisions and the extent of their implementation; however, managers should have more than experience to manage the innovation change, specifically skills and capabilities
dc.description.sponsorshipFinancial support provided by the Spanish Ministry of Education and Science, through the SEJ2007-67895-C04-03/ECON project
dc.description.statusEn prensa
dc.format.mimetypeapplication/pdf
dc.identifier.bibliographicCitationInternational Journal of Hospitality Management, 2012, v. 31, forthcoming
dc.identifier.doi10.1016/j.ijhm.2011.09.004
dc.identifier.issn0278-4319
dc.identifier.publicationtitleInternational Journal of Hospitality Management
dc.identifier.publicationvolume31
dc.identifier.urihttps://hdl.handle.net/10016/12678
dc.language.isoeng
dc.publisherElsevier
dc.relation.publisherversionhttp://dx.doi.org/10.1016/j.ijhm.2011.09.004
dc.rights©Elsevier
dc.rights.accessRightsopen access
dc.subject.ecienciaEmpresa
dc.subject.otherInnovación
dc.subject.otherHoteles
dc.subject.otherFormación
dc.titleTraining plans, manager’s characteristics and innovation in the accommodation industry
dc.typeresearch article*
dc.type.hasVersionAO*
dspace.entity.typePublication
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