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Business information architecture for successful project implementation based on sentiment analysis in the tourist sector

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dc.affiliation.dptoUC3M. Departamento de Informáticaes
dc.affiliation.grupoinvUC3M. Grupo de Investigación: Knowledge Reusinges
dc.contributor.authorZapata, Gianpierre
dc.contributor.authorMurga, Javier
dc.contributor.authorDomínguez, Francisco
dc.contributor.authorMartínez Moguerza, Javier
dc.contributor.authorÁlvarez Rodríguez, José María
dc.date.accessioned2022-03-23T10:21:58Z
dc.date.available2022-03-23T10:21:58Z
dc.date.issued2019-06-28
dc.description.abstractIn the today's market, there is a wide range of failed IT projects in specialized small and medium-sized companies because of poor control in the gap between the business and its vision. In other words, acquired goods are not being sold, a scenario which is very common in tourism retail companies. These companies buy a number of travel packages from big companies and due to lack of demand for these packages, they expire, becoming an expense, rather than an investment. To solve this problem, we propose to detect the problems that limit a company by re-engineering the processes, enabling the implementation of a business architecture based on sentimental analysis, allowing small and medium-sized tourism enterprises (SMEs) to make better decisions and analyze the information that most possess, without knowing how to exploit it. In addition, a case study was applied using a real company, comparing data before and after using the proposed model in order to validate feasibility of the applied model.en
dc.description.sponsorshipThis work has been partially funded by the following projects of the Spanish Ministry of Science, Innovation and Universities GROMA (MTM2015-63710-P), MODAS-IN (reference: RTI2018-094269-B-I00), PPI (RTC-2015-3580-7) and UNIKO (RTC-2015-3521-7), and the “methaodos.org” research group at URJC.en
dc.identifier.bibliographicCitationZapata, G., Murga, J., Raymundo, C. et al. Business information architecture for successful project implementation based on sentiment analysis in the tourist sector. J Intell Inf Syst 53, 563–585 (2019). https://doi.org/10.1007/s10844-019-00564-xen
dc.identifier.doihttps://doi.org/10.1007/s10844-019-00564-x
dc.identifier.issn0925-9902
dc.identifier.publicationfirstpage563
dc.identifier.publicationlastpage585
dc.identifier.publicationtitleJOURNAL OF INTELLIGENT INFORMATION SYSTEMSen
dc.identifier.publicationvolume53
dc.identifier.urihttps://hdl.handle.net/10016/34442
dc.identifier.uxxiAR/0000024366
dc.language.isoeng
dc.publisherSpringeren
dc.relation.projectIDGobierno de España. MTM2015-63710-Pes
dc.rights.accessRightsopen accessen
dc.subject.ecienciaInformáticaes
dc.subject.otherbusiness modelen
dc.subject.otherdata governanceen
dc.subject.otherenterprise architectureen
dc.subject.otherprocess improvementen
dc.subject.othertourism managementen
dc.titleBusiness information architecture for successful project implementation based on sentiment analysis in the tourist sectoren
dc.typeresearch article*
dc.type.hasVersionAM*
dspace.entity.typePublication
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