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A Multi-Agent Approach for Provisioning of e-Services in u-Commerce Environments

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dc.affiliation.dptoUC3M. Departamento de Informáticaes
dc.affiliation.grupoinvUC3M. Grupo de Investigación: Inteligencia Artificial Aplicada (GIAA)es
dc.contributor.authorSánchez-Pi, Nayat
dc.contributor.authorMolina, José M.
dc.date.accessioned2014-03-05T09:41:45Z
dc.date.available2014-03-05T09:41:45Z
dc.date.issued2010
dc.description.abstractPurpose: Taking into account the importance of e-commerce and the current applications of AI techniques in this area, this research aims to adequate the design of a multi-agent system for the provisioning of e-services in u-commerce environments. This proposal is centred on the methods of evaluation in a u-e-commerce environment. Design/methodology/approach: The multi-agent systems (MAS) approach is based on an MAS model developed for AmI that has been redesigned to support u-commerce. The use of a recommendation system, previously developed by the research group, is suggested for this MAS. The methodological proposal centres on the evaluation of this type of system. Findings: The evaluation of this type of system is the principal problem of current research. Therefore, this is the main contribution of the paper. Research limitations/implications: The different evaluation methods that are proposed, whether qualitative or quantitative, offer the possibility of measuring the added value that the context can give to the use of e-services in different domains of application. Qualitative evaluation should consider the customer as a central piece in the system. In addition, quantitative methods should objectively evaluate the contribution of context to the application. Practical implications: At present, there is no single method for evaluating the benefits of different u-commerce systems, so a new method needs to be found based on these techniques. Originality/value: The research proposes an MAS designed for u-commerce domains, analyzes the capacity of trust management techniques in this environment, and proposes several evaluation methods to show the benefits of context information in the use of e-services. Several real developments are described to show the different applications of MAS in u-commerce and how evaluation is carried out.es
dc.description.sponsorshipThis work has been partially supported by Projects CICYT TIN2008-06742-C02-02/TSI, CICYT TEC2008-06732-C02-02/TEC, SINPROB, CAM CONTEXT and DPS2008-07029-C02-02.es
dc.description.statusPublicadoes
dc.format.extent20
dc.format.mimetypeapplication/pdf
dc.identifier.bibliographicCitationInternet Research (2010), 20 (3), pp. 276 - 295.es
dc.identifier.doi10.1108/10662241011050713
dc.identifier.issn1066-2243
dc.identifier.publicationfirstpage276
dc.identifier.publicationissue3
dc.identifier.publicationlastpage295
dc.identifier.publicationtitleInternet research
dc.identifier.publicationvolume20
dc.identifier.urihttps://hdl.handle.net/10016/18418
dc.identifier.uxxiAR/0000007162
dc.language.isoenges
dc.publisherEmerald Groupes
dc.relation.projectIDComunidad de Madrid. S2009/TIC-1485/CONTEXTSes
dc.rights© 2010 Emerald Group Publishing Limited
dc.rights.accessRightsopen accesses
dc.subject.ecienciaInformáticaes
dc.subject.otherApplicationses
dc.subject.otherTrustes
dc.subject.otherManagementes
dc.titleA Multi-Agent Approach for Provisioning of e-Services in u-Commerce Environmentses
dc.typeresearch article*
dc.type.hasVersionAM*
dspace.entity.typePublication
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