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Agile Delphi methodology: A case study on how technology impacts burnout syndrome in the post-pandemic era

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dc.affiliation.dptoUC3M. Departamento de Informáticaes
dc.affiliation.dptoUC3M. Departamento de Informáticaes
dc.affiliation.grupoinvUC3M. Grupo de Investigación: Knowledge Reusinges
dc.contributor.authorMedina Domínguez, Fuensanta
dc.contributor.authorSánchez Segura, María Isabel
dc.contributor.authorAmescua Seco, Antonio de
dc.contributor.authorDugarte Peña, Germán Lenin
dc.contributor.authorVillalba Arranz, Santiago
dc.contributor.funderComunidad de Madrides
dc.contributor.funderUniversidad Carlos III de Madrides
dc.date.accessioned2023-11-28T09:04:28Z
dc.date.available2023-11-28T09:04:28Z
dc.date.issued2023-01-20
dc.description.abstractIntroduction: In the post-pandemic era, many habits in different areas of our lives have changed. The exponential growth in the use of technology to perform work activities is one of them. At the same time, there has been a marked increase in burnout syndrome. Is this a coincidence? Could they be two interconnected developments? What if they were? Can we use technology to mitigate this syndrome? This article presents the agile Delphi methodology (MAD), an evolved version of the Delphi method, adapted to the needs of modern-day society. Methods: To drive Occupational Health and Safety (OHS) experts to reach a consensus on what technological and non-technological factors could be causing the burnout syndrome experienced by workers in the post-pandemic era, MAD has been used in a specific case study. This study formally presents MAD and describes the stages enacted to run Delphi experiments agilely. Results: MAD is more efficient than the traditional Delphi methodology, reducing the time taken to reach a consensus and increasing the quality of the resulting products. Discussion: OHS experts identified factors that affect and cause an increase in burnout syndrome as well as mechanisms to mitigate their effects. The next step is to evaluate whether, as the experts predict, burnout syndrome decreases with the mechanisms identified in this case study.en
dc.description.sponsorshipThis research was funded by the Instituto Regional de Seguridad y Salud en el Trabajo de la Comunidad de Madrid (IRSST), through the IRSST-UC3M Chair: R&D for Intelligent Digital Transformation of Occupational Health and Safety, with the participation of the Knowledge and Culture of Prevention Area at IRSST.en
dc.identifier.bibliographicCitationMedina-Dominguez F, Sanchez-Segura M-I, de Amescua-Seco A, Dugarte-Peña G-L and Villalba Arranz S (2023) Agile Delphi methodology: A case study on how technology impacts burnout syndrome in the post-pandemic era. Front. Public Health 10:1085987. doi: 10.3389/fpubh.2022.1085987en
dc.identifier.doihttps://doi.org/10.3389/fpubh.2022.1085987
dc.identifier.issn2296-2565
dc.identifier.publicationfirstpage1
dc.identifier.publicationlastpage14
dc.identifier.publicationtitleFrontiers in Public Healthen
dc.identifier.publicationvolume10
dc.identifier.urihttps://hdl.handle.net/10016/38971
dc.identifier.uxxiAR/0000032487
dc.language.isoeng
dc.publisherFrontiersen
dc.rights© 2023 Medina-Dominguez, Sanchez-Segura, de Amescua-Seco, Dugarte-Peña and Villalba Arranz.en
dc.rightsAtribución 3.0 España
dc.rights.accessRightsopen accessen
dc.rights.urihttp://creativecommons.org/licenses/by/3.0/es/
dc.subject.ecienciaInformáticaes
dc.subject.otherburnout syndromeen
dc.subject.otherDelphi methoden
dc.subject.otherhuman and organizational factorsen
dc.subject.otheroccupational health and safetyen
dc.subject.othersafetyen
dc.titleAgile Delphi methodology: A case study on how technology impacts burnout syndrome in the post-pandemic eraen
dc.typeresearch article*
dc.type.hasVersionVoR*
dspace.entity.typePublication
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