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Knowledge work intensification and self-management: The autonomy paradox

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dc.affiliation.dptoUC3M. Departamento de Economía de la Empresaes
dc.contributor.authorPérez Zapata, Oscar
dc.contributor.authorSerrano Pascual, Amparo
dc.contributor.authorÁlvarez Hernández, Gloria
dc.contributor.authorCastaño Collado, Cecilia
dc.date.accessioned2023-11-15T16:56:19Z
dc.date.available2023-11-15T16:56:19Z
dc.date.issued2016-10-01
dc.description.abstractIn the analysis of the sustainability of knowledge work environments, the intensification of work has emerged as probably the single most important contradiction. We argue that the process of knowledge work intensification is increasingly self-driven and influenced by subjectification processes in the context of trends of individualisation and self-management. We use a qualitative case study of a leading multinational company in the information and communications technology sector (considered to be ‘best-in-class’) to discuss this intensification and its linkage with self-disciplining mechanisms. The workers studied seem to enjoy a number of resources that current psychosocial risk models identify as health promoting (e.g. autonomy, learning, career development and other material and symbolic rewards). We discuss the validity of these models to assess the increasingly boundaryless and self-managed knowledge work contexts characterised by internalisation of demands and resources and paradoxical feelings of autonomy. Knowledge work intensification increases health and social vulnerabilities directly and through two-way interactions with, first, the autonomy paradox and new modes of subjection at the workplace; second, atomisation and lack of social support; third, permanent accountability and insecurity; and finally, newer difficulties in setting boundaries.en
dc.identifier.bibliographicCitationOscar Pérez-Zapata, Amparo Serrano Pascual, Gloria Álvarez-Hernández, & Cecilia Castaño Collado. (2016). Knowledge work intensification and self-management: the autonomy paradox. Work Organisation, Labour and Globalisation, 10 (2), pp. 27-49.es
dc.identifier.doihttps://doi.org/10.13169/workorgalaboglob.10.2.0027
dc.identifier.issn1745-641X
dc.identifier.publicationfirstpage27es
dc.identifier.publicationissue2es
dc.identifier.publicationlastpage49es
dc.identifier.publicationtitleWork Organisation, Labour and Globalisation (Work Organisation, Labour and Globalisation)en
dc.identifier.publicationvolume10es
dc.identifier.urihttps://hdl.handle.net/10016/38876
dc.identifier.uxxiAR/0000030151
dc.language.isoenges
dc.publisherPluto Journalses
dc.rights© Oscar Pérez-Zapata, Amparo Serrano Pascual, Gloria Álvarez-Hernández and Cecilia Castaño Collado, 2016es
dc.rightsAtribución 3.0 España*
dc.rights.accessRightsopen accesses
dc.rights.urihttp://creativecommons.org/licenses/by/3.0/es/*
dc.subject.ecienciaEmpresaes
dc.titleKnowledge work intensification and self-management: The autonomy paradoxen
dc.typeresearch article*
dc.type.hasVersionVoR*
dspace.entity.typePublication
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