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Knowledge-sharing dilemmas

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dc.affiliation.dptoUC3M. Departamento de Economía de la Empresaes
dc.contributor.authorCabrera, Ángel
dc.contributor.authorCabrera, Elizabeth F.
dc.date.accessioned2010-05-04T08:14:33Z
dc.date.available2010-05-04T08:14:33Z
dc.date.issued2002-09
dc.description.abstractThe exchange of information among organizational employees is a vital component of the knowledge-management process. Modem information and telecommunication technology is available to support such exchanges across time and distance barriers. However, organizations investing in this type of technology often face difficulties in encouraging their employees to use the system to share their ideas. This paper elaborates on previous research, suggesting that sharing personal insights with one's co-workers may carry a cost for some individuals which may yield, at the aggregate level, a co-operation dilemma, similar to a public-good dilemma. A review of the research on different types of public-good dilemmas provides some indications of the specific interventions that may help organizations encourage the kind of social dynamics that will increase overall knowledge sharing. These interventions can be classified into three categories: interventions aimed at restructuring the pay-offs for contributing, those that try to increase efficacy perceptions, and those that make employees' sense of group identity and personal responsibility more salient.
dc.description.statusPublicado
dc.format.mimetypetext/plain
dc.format.mimetypeapplication/pdf
dc.identifier.bibliographicCitationOrganization Studies, 2002, v. 23, n. 5, p. 687-710
dc.identifier.doi10.1177/0170840602235001
dc.identifier.issn0170-8406
dc.identifier.publicationfirstpage687
dc.identifier.publicationissue5
dc.identifier.publicationlastpage710
dc.identifier.publicationtitleOrganization Studies
dc.identifier.publicationtitleOrganization Studies
dc.identifier.publicationvolume23
dc.identifier.urihttps://hdl.handle.net/10016/7143
dc.language.isoeng
dc.publisherSAGE Publications
dc.relation.publisherversionhttp://dx.doi.org/10.1177/0170840602235001
dc.rights.accessRightsopen access
dc.subject.ecienciaEmpresa
dc.subject.otherOrganizational knowledge
dc.subject.otherKnowledge management
dc.subject.otherCo-operation
dc.subject.otherSocial dilemmas
dc.titleKnowledge-sharing dilemmas
dc.typeresearch article*
dc.type.reviewPeerReviewed
dspace.entity.typePublication
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