Publication: Plan de control de riesgos operacionales en telecomunicaciones
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2011
Defense date
2011-04-07
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Abstract
Ante la importancia en el sector empresarial, de prevenir situaciones críticas en el aspecto operacional, que puedan provocar cuantiosas pérdidas o incluso llevar a la quiebra a una empresa, surge la motivación original de este proyecto: desarrollar un Plan de Control del Riesgo Operacional en el sector de las telecomunicaciones. Aunque existen distintos enfoques y métricas a la hora de determinar la eficacia de este tipo de plan, la rapidez de los procesos de actualización, dada una monitorización constante, y el número de amenazas que pueden ser detectadas y mitigadas son indicadores significativos de su efectividad. El primer paso de este proyecto ha sido realizar una introducción al concepto de Gestión de Riesgo Operacional, de forma abreviada llamado ORM (Operational Risk Management), posteriormente se ha procedido al desarrollo del plan de gestión del riesgo consistente en un modelo de cinco pasos: identificación, evaluación, análisis, implementación y supervisión. Se han generado medidas asociadas a los valores de impacto de las amenazas, costes y grado de correcci on de las medidas de mitigación y control, y del coste de implantación de dichas medidas tomando como referencia el método Fine. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Due to the need, in business, to prevent critical situations regarding operational aspects, that can lead a company to numerous losses or even bankruptcy, the motivation of this project arises: the development of an Operational Risk Management Plan in the telecommunications sector. Although there are many different approaches and metrics when determining the eficiency of this kind of plan, the quickness of the updating processes, due to a constant monitorization, and the amount of threats that can be detected and mitigated are significant indicators of its effectiveness. The first step for the development of this project was to do a brief introduction to the concept of Operational Risk Management, then, a risk management plan has been developed as well. The latter consists on a five-step model: identification, assessment, analysis, implementation and monitoring. Data regarding values of the impact of the threats, costs and correction degree of the mitigation and control measures, and the cost of implementation of those measures have been generated through the use of the Fine Method for calculating risks, which has been taken as a reference.
Due to the need, in business, to prevent critical situations regarding operational aspects, that can lead a company to numerous losses or even bankruptcy, the motivation of this project arises: the development of an Operational Risk Management Plan in the telecommunications sector. Although there are many different approaches and metrics when determining the eficiency of this kind of plan, the quickness of the updating processes, due to a constant monitorization, and the amount of threats that can be detected and mitigated are significant indicators of its effectiveness. The first step for the development of this project was to do a brief introduction to the concept of Operational Risk Management, then, a risk management plan has been developed as well. The latter consists on a five-step model: identification, assessment, analysis, implementation and monitoring. Data regarding values of the impact of the threats, costs and correction degree of the mitigation and control measures, and the cost of implementation of those measures have been generated through the use of the Fine Method for calculating risks, which has been taken as a reference.
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Keywords
Control del riesgo operacional, Operational risk management, ORM, Fine, Sector de las telecomunicaciones