Calvo, RocíoIglesias Maqueda, Ana MaríaMoreno López, Lourdes2015-05-082015-05-082014-02Proceedings of the 10th International Conference on Mobile Learning (2014) pp. 101- 108978-989-8704-02-3https://hdl.handle.net/10016/20642Proceeding in: The 10th International Conference on Mobile Learning 2014.Took place 2014, 28 February, 2, March, in Madrid, Spain. The event Web site at http://mlearning-conf.org/oldconferences/2014/The use of Chats has been extended for mobile-learning (m-learning) environments in the last decade. Students and teachers can communicate in real time and they do not need to wait till their next tutoring date. However, Chats have many accessibility barriers and many students cannot use this collaborative tool. These accessibility barriers affect students with disabilities but students without disabilities can face the same accessibility problems too due to the restrictions and limitations of handheld devices. Previous studies have improved the accessibility of Chats for a specific environment or disabilities but none of them is focused on the limitations that students without disabilities can face when they are using Chats in handheld devices. This is the main aim of this research; specify how the Chats' accessible requirements have been elicited and analyze the benefits that obtained requirements can produce for people without disabilities in m-learning contexts.application/pdfeng© 2014. International Association for Developmen of the Information SocietyAccessibilitym-learninghandheld devicesChatdisabilityrequirementsconference paperInformáticaopen access101108Proceedings of the 10th International Conference on Mobile LearningCC/0000022951