Sánchez-Pi, NayatMolina, José M.2014-03-032014-03-032010Setchi, R; et al. (eds.) (2010) Knowledge-Based and Intelligent Information and Engineering Systems: 14th International Conference, KES 2010, Cardiff, UK, September 8-10, 2010, Proceedings, Part IV. (Lecture Notes in Computer Science, 6279). Springer, pp. 357- 364.978-3-642-15383-9 (print)978-3-642-15384-6 (online)0302-9743https://hdl.handle.net/10016/18376Proceedings of: 14th International Conference, KES 2010, Cardiff, UK, September 8-10, 2010The increase in ageing of European population implies a high cost in economy and society in any European country and it can be reduced if we pay attention and develop home care systems. Evaluation of these systems is a critical and challenging issue but seldom tackled. It is important before evaluating a system to figure out what is the evaluation goal. In our case, such a goal is to evaluate enhanced user experience and beyond the evaluation goal it is also a central concern about what to evaluate. In this paper we propose a multi-agent home care system where we describe how agents coordinate their decisions to provide e-services to patients when at home after hospitalization. Finally we center our proposal on the adaptation of an evaluation system, previously developed, to support the challenges of an e-Health environment and also the multi-user evaluation. These evaluation methods (online/offline) will provide user's (patients, patient's relatives and healthcare professionals) feedback into the system.application/pdfeng© 2010 Springer-Verlag Berlin HeidelbergMulti-agent Home Care SystemEvaluation Systeme-Health Environmentconference paperInformática10.1007/978-3-642-15384-6_38open access357364Knowledge-Based and Intelligent Information and Engineering Systems: 14th International Conference, KES 2010, Cardiff, UK, September 8-10, 2010, Proceedings, Part IVCC/0000010036