RT Journal Article
T1 Training plans, manager’s characteristics and innovation in the accommodation industry
A1 Martínez-Ros, Ester
A1 Orfila Sintes, Francina
AB This paper explores the effect of training plans and managerial characteristics on innovation activity inthe hospitality sector. This sector is featured by being labor-intensive so the examination of employmentand managers skills deserves attention in order to determine the level of quality and competitiveadvantage in the provision of services. The data in the paper comes from a questionnaire administeredto hotel managers in a representative sample of hotels in the Balearic Islands, a leading tourist destination.Results suggest that training plans positively affect innovation-related decisions and the extent oftheir implementation; however, managers should have more than experience to manage the innovationchange, specifically skills and capabilities
PB Elsevier
SN 0278-4319
YR 2012
FD 2012
LK https://hdl.handle.net/10016/12678
UL https://hdl.handle.net/10016/12678
LA eng
NO Financial support provided by the Spanish Ministry of Education and Science, through the SEJ2007-67895-C04-03/ECON project
DS e-Archivo
RD 20 may. 2024