RT Journal Article T1 A Knowledge-Based Approach for Business Process Reengineering, SHAMASH A1 Aler, Ricardo A1 Borrajo Millán, Daniel A1 Camacho, David A1 Sierra Alonso, Almudena AB In this paper we present an initial overview of shamash, a process modeling tool for Business Process Reengineering. The main features that differentiate it from most current related tools are its ability to define and use organisation standards, and functional structure, and make automatic model simulation and optimisation of them. shamash is a knowledge based system, and we include a discussion on how knowledge acquisition did take place. Furthemore, we introduce a high level description of the architecture, the conceptual model, and other important modules of the system. PB Elsevier YR 2002 FD 2002-01-01 LK https://hdl.handle.net/10016/5697 UL https://hdl.handle.net/10016/5697 LA eng DS e-Archivo RD 18 may. 2024