RT Generic T1 Prestige y 11-M : la vertebración política de la gestión de catástrofes A1 Vanaclocha Bellver, Francisco José A1 Natera Peral, Antonio A1 García Sánchez, Ester A2 Universidad Carlos III de Madrid. Departamento de Ciencia Política y Sociología. Área de Ciencia Política y de la Administración, A2 Universidad Carlos III de Madrid. Instituto de Política y Gobernanza, AB Between 2002 and 2004 Spain was jolted by twobig crisis scenarios with a very different nature but two commoncharacteristics. On one hand, they required an immediate responseof some magnitude and complex management. On the other, they both caused a very deep impact on Spanish society and politics.Such two characteristics made them especially interesting in order toanalyzed multiple aspects related to decisionmakingand “firstresponse” management as a reaction against catastrophes. We canalso withdraw several lessons about which factors and criteria areemployed by critical actors to evaluate crisis management and “firstresponse” as successful.This article focuses on the lessons learned by analyzing twosingular events occurred in Spain and partly associated to verySpanish civic culture keys and political dynamics. At the same time,both of them have similar features and iconic meaning to other morerecent crisis occurred in other places around the world.The first case studied is the crisis provoked by the accident ofthe oil ship “Prestige”, drawn in November 2002, 130 miles awayfrom the Spanish coast in Galicia. It poured around 64.000 tones ofoil in the Atlantic Ocean. It provoked a huge ecological disastermainly in Galicia though to a great extent it reached 2.500Kms ofcoastal line, from the North of Portugal to the South of France.The second one is the terrorist attack of March 11th, 2004 inMadrid. A cell of Islamist terrorists linked to Al Qaeda made explodesimultaneously ten bombs in train stations and suburban trains infour different locations. More than 1.600 people were injured and191 were killed.The analysis of crisis management success criteria andfactors is framed in two competitive research projects 1 . Threedifferent qualitative research techniques are employed: (a) interviewsto critical actors involved in crisis management; (b) semistructuredquestionnaires addressed to key informants; and (c) four workshops,composed by experts, managers and decisionmakersinvolved inPrestige Oil Spill and M11crisis. The method used is an originaland renewed version of the Nominal Group Technique (NGT). Theapplication of these techniques was complemented with theinformation obtained out of other sources such as official reports,press releases, articles and specialized monographs and some resultsof the inquiries carried out by the Spanish Center of SociologicalResearch (CIS) SN 1698-482X YR 2008 FD 2008 LK https://hdl.handle.net/10016/1562 UL https://hdl.handle.net/10016/1562 LA spa DS e-Archivo RD 3 jul. 2024