RT Generic T1 A reasonable benchmarking frontier using DEA : an incentive scheme to improve efficiency in public hospitals A1 Prior, Diego A1 Surroca, Jordi A2 Universidad Carlos III de Madrid. Departamento de Economía de la Empresa, AB There exists research relating management concepts with productivity measurement methods thatoffers useful solutions for improving management control in the public sector. Within this sphere,we connect agency theory with efficiency analysis and describe how to define an incentivesscheme that can be applied in the public sector to monitor the efficiency and productivity ofmanagers. To fulfill the main objective of this research, we propose an iterative process fordetermining what we define as a ‘reasonable frontier’, a concept that provides the foundationrequired to establish the incentive scheme for the managers. Our ‘reasonable frontier’ has thefollowing properties: i) it detects the presence of outliers, ii) it proposes a procedure to establishthe influence introduced by extreme observations, and iii) it sorts out the problem of data masking.The proposed method is applied to a sample of hospitals taken from the public network of theSpanish health service. The results obtained confirm the applicability of the proposal made.Summing up, we define and apply a useful method, combining aspects of agency theory andefficiency analysis, which is of interest to those public authorities trying to design effectiveincentive schemes which influence the decision making of the public managers. YR 2007 FD 2007-03 LK https://hdl.handle.net/10016/647 UL https://hdl.handle.net/10016/647 LA eng LA eng DS e-Archivo RD 27 jul. 2024