RT Journal Article
T1 Knowledge work intensification and self-management: The autonomy paradox
A1 Pérez Zapata, Oscar
A1 Serrano Pascual, Amparo
A1 Álvarez Hernández, Gloria
A1 Castaño Collado, Cecilia
AB In the analysis of the sustainability of knowledge work environments, theintensification of work has emerged as probably the single most importantcontradiction. We argue that the process of knowledge work intensificationis increasingly self-driven and influenced by subjectification processes inthe context of trends of individualisation and self-management. We use aqualitative case study of a leading multinational company in the informationand communications technology sector (considered to be ‘best-in-class’) todiscuss this intensification and its linkage with self-disciplining mechanisms. Theworkers studied seem to enjoy a number of resources that current psychosocialrisk models identify as health promoting (e.g. autonomy, learning, careerdevelopment and other material and symbolic rewards). We discuss the validityof these models to assess the increasingly boundaryless and self-managedknowledge work contexts characterised by internalisation of demands andresources and paradoxical feelings of autonomy. Knowledge work intensificationincreases health and social vulnerabilities directly and through two-wayinteractions with, first, the autonomy paradox and new modes of subjection atthe workplace; second, atomisation and lack of social support; third, permanentaccountability and insecurity; and finally, newer difficulties in setting boundaries.
PB Pluto Journals
SN 1745-641X
YR 2016
FD 2016-10-01
LK https://hdl.handle.net/10016/38876
UL https://hdl.handle.net/10016/38876
LA eng
DS e-Archivo
RD 30 jun. 2024