RT Journal Article T1 Breaking the Web Barriers of the e-Administration Using an Accessible Digital Certificate Based on a Cryptographic Token A1 García Gutiérrez, Boni A1 Gómez, Ana A1 Conde, Rafael A1 Hernández, Yolanda A1 Valero, Miguel Ángel AB The purpose of developing e-Government is to make public administrations more efficient and transparent and to allow citizens to more comfortably and effectively access information. Such benefits are even more important to people with a physical disability, allowing them to reduce waiting times in procedures and travel. However, it is not in widespread use among this group, as they not only harbor the same fears as other citizens, but also must cope with the barriers inherent to their disability. This research proposes a solution to help persons with disabilities access e-Government services. This work, in cooperation with the Spanish Federation of Spinal-Cord Injury Victims and the Severely Disabled, includes the development of a portal specially oriented towards people with disabilities to help them locate and access services offered by Spanish administrations. Use of the portal relies on digital authentication of users based on X.509, which are found in identity cards of Spanish citizens. However, an analysis of their use reveals that this feature constitutes a significant barrier to accessibility. This paper proposes a more accessible solution using a USB cryptographic token that can conceal from users all complexity entailed in access to certificate-based applications, while assuring the required security. PB Hindaw SN 1687-8655 YR 2015 FD 2015-09-14 LK https://hdl.handle.net/10016/32389 UL https://hdl.handle.net/10016/32389 LA eng NO This paper has been developed within the framework of the ASTIC project (Accessibility in Intelligent Telematic Services for Citizens, Accesibilidad en los Servicios Telemáticos Inteligentes para el Ciudadano), with funding from the Spanish Ministry of Industry, Tourism and Commerce through assistance provided under the Plan Avanza 2011. DS e-Archivo RD 1 sept. 2024