Chats for all: a user survey to improve chats' interaction

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dc.contributor.author Calvo, Rocío
dc.contributor.author Iglesias, Ana
dc.contributor.author Moreno, Lourdes
dc.date.accessioned 2014-12-18T11:03:55Z
dc.date.available 2014-12-18T11:03:55Z
dc.date.issued 2013-09
dc.identifier.bibliographicCitation José Antonio Macías, Sandra Baldassarri, Jaime Urquiza (eds.). Actas del XIV Congreso Internacional de Interacción Persona-Ordenador: Celebrado en el Marco del CEDI 2013, del 17-20 de septiembre de 2013 en Madrid. Madrid: AIPO, 2013, pp. 11-18.
dc.identifier.isbn 978-84-695-8352-4
dc.identifier.uri http://hdl.handle.net/10016/19799
dc.description Proceedings of: XIV Congreso Internacional de Interacción Persona-Ordenador (INTERACCIÓN 2013), celebrado en el marco del IV Congreso Español de Informática (CEDI 2013), 17-20 de septiembre de 2013, en Madrid.
dc.description.abstract The use of chats is being increased; however, they cannot be used by everybody because they present accessibility barriers. Previous research works have solved some of these problems, but accessibility problems related to the user interaction have not been solved yet. This work is part of a research which main goals are to provide a model-based accessible chat and a development process strategy to create accessible chats using it. This research is in the analysis phase and the elicited requirements must be validated. Thus, this study aims to validate one of the requirements proposed to improve the chats' user interaction, the Stop Auto-refresh functionality, and to obtain the necessities that users need in a chat. To achieve it, 45 questionnaires and 3 interviews have been carried out by users with diversity of abilities. Finally, it could be underlined that people with visual, motor or learning and cognitive disabilities could found this new feature very interesting and useful.
dc.description.abstract
dc.description.sponsorship This research work has been partially supported by the research project MA2VICMR (S2009/TIC-1542) and by the project MULTIMEDICA (TIN2010-20644-C03-0)
dc.format.extent 7
dc.format.mimetype application/pdf
dc.language.iso eng
dc.publisher Asociación para la Interacción Persona-Ordenador (AIPO)
dc.rights Atribución-NoComercial-SinDerivadas 3.0 España
dc.rights.uri http://creativecommons.org/licenses/by-nc-nd/3.0/es/
dc.subject.other Survey
dc.subject.other User interviews
dc.subject.other Accessibility Questionnaires
dc.subject.other Chat
dc.subject.other User experience
dc.subject.other Accessibility Barriers
dc.subject.other Special needs
dc.subject.other Disability
dc.title Chats for all: a user survey to improve chats' interaction
dc.type conferenceObject
dc.description.status Publicado
dc.relation.publisherversion http://www.congresocedi.es/images/site/actas/ActasInteraccion.pdf
dc.subject.eciencia Informática
dc.rights.accessRights openAccess
dc.relation.projectID Comunidad de Madrid. S2009/TIC-1542/MA2VICMR
dc.type.version acceptedVersion
dc.relation.eventdate 2013 Septiembre, 17-20
dc.relation.eventnumber 14
dc.relation.eventnumber 4
dc.relation.eventplace Madrid
dc.relation.eventtitle Congreso Internacional de Interacción Persona-Ordenador (INTERACCIÓN 2013)
dc.relation.eventtitle Congreso Español de Informática (CEDI 2013)
dc.relation.eventtype proceeding
dc.identifier.publicationfirstpage 11
dc.identifier.publicationlastpage 18
dc.identifier.publicationtitle Actas del XIV Congreso Internacional de Interacción Persona-Ordenador: celebrado en el Marco del CEDI 2013, del 17-20 de septiembre de 2013 en Madrid
dc.identifier.uxxi CC/0000019725
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