Agent Simulation to Develop Interactive and User-Centered Conversational Agents

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dc.contributor.author Griol Barres, David
dc.contributor.author Carbó Rubiera, Javier Ignacio
dc.contributor.author Molina López, José Manuel
dc.date.accessioned 2014-06-11T08:04:00Z
dc.date.available 2014-06-11T08:04:00Z
dc.date.issued 2011
dc.identifier.bibliographicCitation Abraham, A. et al. (eds.) (2011). International Symposium on Distributed Computing and Artificial Intelligence. (Advances in Intelligent and Soft Computing, 91), Springer, 69-76.
dc.identifier.isbn 978-3-642-19933-2 (print)
dc.identifier.isbn 978-3-642-19934-9 (online)
dc.identifier.issn 1867-5662
dc.identifier.uri http://hdl.handle.net/10016/18978
dc.description Proceedings of: International Symposium on Distributed Computing and Artificial Intelligence (DCAI 2011). Salamanca, 06-08 April 2011.
dc.description.abstract In this paper, we present a technique for developing user simulators which are able to interact and evaluate conversational agents. Our technique is based on a statistical model that is automatically learned from a dialog corpus. This model is used by the user simulator to provide the following answer taking into account the complete history of the interaction. The main objective of our proposal is not only to evaluate the conversational agent, but also to improve this agent by employing the simulated dialogs to learn a better dialog model. We have applied this technique to design and evaluate a conversational agent which provides academic information in a multi-agent system. The results of the evaluation show that the conversational agent reduces the time needed to fulfill to complete the the dialogs, thereby allowing the conversational agent to tackle new situations and generate new coherent answers for the situations already present in an initial model.
dc.description.sponsorship Funded by projects CICYT TIN2008-06742-C02-02/TSI, CICYT TEC2008-06732-C02- 02/TEC, CAM CONTEXTS (S2009/TIC-1485), and DPS2008-07029-C02-02.
dc.format.extent 8
dc.format.mimetype application/pdf
dc.language.iso eng
dc.publisher Springer
dc.relation.ispartofseries Advances in Intelligent and Soft Computing
dc.relation.ispartofseries 91
dc.rights © 2011 Springer-Verlag Berlin Heidelberg
dc.subject.other Artificial Intelligence
dc.subject.other Computational Intelligence
dc.subject.other Dialog model
dc.subject.other Conversational Agents
dc.subject.other User Agent Simulator
dc.title Agent Simulation to Develop Interactive and User-Centered Conversational Agents
dc.type conferenceObject
dc.type bookPart
dc.description.status Publicado
dc.relation.publisherversion http://dx.doi.org/10.1007/978-3-642-19934-9_9
dc.subject.eciencia Informática
dc.identifier.doi 10.1007/978-3-642-19934-9_9
dc.rights.accessRights openAccess
dc.relation.projectID Comunidad de Madrid. S2009/TIC-1485/CONTEXTS
dc.type.version acceptedVersion
dc.relation.eventdate 06-08 april 2011
dc.relation.eventplace Salamanca
dc.relation.eventtitle International Symposium on Distributed Computing and Artificial Intelligence (DCAI 2011)
dc.relation.eventtype proceeding
dc.identifier.publicationfirstpage 69
dc.identifier.publicationlastpage 76
dc.identifier.publicationtitle International Symposium on Distributed Computing and Artificial Intelligence
dc.identifier.publicationvolume 91
dc.identifier.uxxi CC/0000017346
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