Ambiguity in multicriteria quality decisions

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Mostrar el registro sencillo del ítem Gutiérrez, Isabel Carmona, Salvador 2012-02-27T15:38:10Z 2012-02-27T15:38:10Z 1995
dc.identifier.bibliographicCitation International Journal of Production Economics, 1995, v. 38, nº 2-3, pp. 215-224
dc.identifier.issn 0925-5273
dc.description.abstract Quality is becoming an issue of increasing strategic importance in business. The aim of this paper is to analyze quality from a decision-making perspective. Quality decisions are characterized by their ambiguity while their evaluation uses a multicriteria viewpoint. Fuzzy decision theory provides a conceptual framework to model decisions with these features. It enables the decision maker to add his/her own experience and any other type of information to that obtained from hard figures. This theory is applied to a set of quality decision alternatives which are evaluated using different criteria such as their impact on fixed costs, cost of quality, leadtime and flexibility. The approach provided in this paper can be extended to other quality decisions.
dc.description.sponsorship This paper is partially funded by the CICYT (Spain) grant SEC 93 0835 C02 02 and the DGCYT (Spain) grant PB93-0233.
dc.format.mimetype application/pdf
dc.language.iso eng
dc.publisher Elsevier
dc.rights ©Elsevier
dc.subject.other Quality decision-making
dc.subject.other Quality dimensions
dc.subject.other Fuzzy multicriteria decision making
dc.title Ambiguity in multicriteria quality decisions
dc.type article
dc.description.status Publicado
dc.subject.eciencia Empresa
dc.identifier.doi 10.1016/0925-5273(94)00095-R
dc.rights.accessRights openAccess
dc.type.version acceptedVersion
dc.identifier.publicationfirstpage 215
dc.identifier.publicationissue 2-3
dc.identifier.publicationlastpage 224
dc.identifier.publicationtitle International Journal of Production Economics
dc.identifier.publicationvolume 38
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