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Gamification-less: may gamification really foster civic participation? A controlled field experiment

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dc.affiliation.dptoUC3M. Departamento de Informáticaes
dc.affiliation.grupoinvUC3M. Grupo de Investigación: Sistemas Interactivos (DEI)es
dc.contributor.authorRomano, Marco
dc.contributor.authorDíaz, Paloma
dc.contributor.authorAedo Cuevas, Ignacio
dc.contributor.funderMinisterio de Economía y Competitividad (España)es
dc.date.accessioned2022-01-21T10:12:52Z
dc.date.available2022-01-21T10:12:52Z
dc.date.issued2021-06-14
dc.description.abstractIn the context of smart communities, it is essential an active and continuous collaboration between citizens, organizations and institutions. There are several cases where citizens may be asked to participate such as in public decision-making process by informing, voting or proposing projects or in crisis management by sharing precise and timely information with other citizens and emergency organizations. However, these opportunities do not automatically result in participatory practices sustained over time. Mobile technologies and social networks provide the substratum for supporting formal empowerment, but citizen engagement in participation processes is still an open issue. One of the techniques used to improve engagement is gamification based on the humans" predisposition to games. So far, we still lack studies that can prove the advantage of gamified systems respect to non-gamified ones in civic participation context. In this work, we present a between-group design experiment performed in the wild using two mobile applications enabling civic participation, one gamified and the other not. Our results highlight that the gamified application generates a better user experience and civic engagement.en
dc.description.sponsorshipOpen access funding provided by Università degli Studi di Salerno within the CRUI-CARE Agreement. The research is partially supported by Ministerio de Asuntos Económicos y Transformación Digital (MINECO), Award number: TIN2016-77690-R and by the Italian Ministry Universities and Research MUR 2019 Grant number: AIM1872991-2.en
dc.format.extent15
dc.identifier.bibliographicCitationRomano, M., Díaz, P. & Aedo, I. Gamification-less: may gamification really foster civic participation? A controlled field experiment. J Ambient Intell Human Comput (2021). https://doi.org/10.1007/s12652-021-03322-6en
dc.identifier.doihttps://doi.org/10.1007/s12652-021-03322-6
dc.identifier.issn1868-5137
dc.identifier.publicationtitleJournal of Ambient Intelligence and Humanized Computingen
dc.identifier.urihttps://hdl.handle.net/10016/33931
dc.identifier.uxxiAR/0000028961
dc.language.isoengen
dc.publisherSpringeren
dc.relation.projectIDGobierno de España. TIN2016-77690-Res
dc.rights© The Author(s) 2021en
dc.rightsAtribución 3.0 España
dc.rights.accessRightsopen accessen
dc.rights.urihttp://creativecommons.org/licenses/by/3.0/es/
dc.subject.ecienciaInformáticaes
dc.subject.otherCivic engagementen
dc.subject.otherGamificationen
dc.subject.otherPervasive applicationsen
dc.subject.otherSocial sensingen
dc.subject.otherHCI studyen
dc.titleGamification-less: may gamification really foster civic participation? A controlled field experimenten
dc.typeresearch article*
dc.type.hasVersionVoR*
dspace.entity.typePublication
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