Publication: Online communication in a rehabilitation setting: Experiences of patients with chronic conditions using a web portal in Denmark
dc.affiliation.dpto | UC3M. Departamento de Comunicación | es |
dc.contributor.author | Cerdán de las Heras, José Manuel | |
dc.contributor.author | Catalán Matamoros, Daniel Jesús | |
dc.contributor.author | Warny Berg, Sarah | |
dc.date.accessioned | 2021-03-18T10:16:49Z | |
dc.date.available | 2021-03-18T10:16:49Z | |
dc.date.issued | 2017 | |
dc.description.abstract | Objective: To gain insight into the experiences of patients with long-term conditions enrolled in an online rehabilitation programme using a web portal. Methods: Danish outpatients were recruited from a rehabilitation department and were granted access to a web portal which included an online rehabilitation programme with key information, clinical advice, and self-management activities. After two weeks, patients were invited to participate in focus groups. A topic guide was used to explore this new online rehabilitation programme in relation to participants' experiences. Results: Fourteen participants, ranging from 42 to 72 years old, were allocated into three focus groups. Participants mainly reported negative experiences by the following four themes: "patients" "experiences", "technical aspects", "areas for improvement", and "digitalization added value". Conclusion: Participants mainly reported negative experiences and suggested combining both face-to-face consultations with online care by user-friendly web portals. This will ensure a positive contribution from digital communication tools to rehabilitation. Practice implications: Patients' experiences should be considered in the design of web portals in rehabilitation which could help healthcare organizations when developing online rehabilitation programmes. | en |
dc.format.extent | 7 | es |
dc.identifier.bibliographicCitation | Patient Education and Counseling. N. 100 (2017), pp. 2283-2289 | es |
dc.identifier.doi | https://doi.org/10.1016/j.pec.2017.06.023 | |
dc.identifier.issn | 0738-3991 | |
dc.identifier.publicationfirstpage | 2283 | es |
dc.identifier.publicationissue | 12 | es |
dc.identifier.publicationlastpage | 2289 | es |
dc.identifier.publicationtitle | Patient Education and Counseling | en |
dc.identifier.publicationvolume | 100 | es |
dc.identifier.uri | https://hdl.handle.net/10016/32174 | |
dc.identifier.uxxi | AR/0000020818 | |
dc.language.iso | eng | es |
dc.publisher | International Association for Communication in Healthcare (EACH) and the Academy of Communication in Healthcare (ACH) | en |
dc.relation.publisherversion | https://reader.elsevier.com/reader/sd/pii/S0738399117303713?token=407D4BE138503F303DFF519D364212A8AC001AD9ED2D86C69A5F4C269F436513AF4BC8A3E2A917E4A636FB6284057EF9 | es |
dc.rights | © 2017 Elsevier B.V. All rights reserved. | es |
dc.rights.accessRights | open access | es |
dc.subject.eciencia | Ciencias de la Información | es |
dc.subject.other | Communication | en |
dc.subject.other | Web portal | en |
dc.subject.other | Patient's experiences | en |
dc.subject.other | Ehealth | en |
dc.subject.other | Rehabilitation | en |
dc.title | Online communication in a rehabilitation setting: Experiences of patients with chronic conditions using a web portal in Denmark | en |
dc.type | research article | * |
dc.type.hasVersion | AM | * |
dspace.entity.type | Publication |
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