Requirements Elicitation to Design an Accessible Chat as a Synchronous Tool in m-Learning Environments

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Universidad de Alcalá de Henares, Servicio de Publicaciones
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Nowadays, our diary life is being influenced by Mobile Devices (MD). We use MDs almost every day to communicate and collaborate with friends or colleagues in different environments. This paper is focused on the use of this technology for learning contexts as Computer Supported Collaborative Learning (CSCL) environments. There are many tools to support CSCL such as: blogs, wikis or chats. However, most of them present accessibility problems which provoke that a great amount of people cannot use these useful collaborative learning tools. Therefore, the main objective of this paper is to study how to design an accessible synchronous CSCL tool for MDs which could be used by everybody without exception. Particularly, the study is focused on eliciting requirements for accessible chats.
III Congreso Iberoamericano sobre Calidad y Accesibilidad de la Formación Virtual (CAFVIR 2012): Escuela Técnica Superior de Ingeniería Informática, Universidad de Alcalá de Henares (España), 25-27 de Abril de 2012
m-Learning, CSCL, Accessibility, Chat, Synchronous
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Bengochea Martínez, Luis; Hilera González, José Ramón (eds.). Calidad y accesibilidad de la formación virtual: Actas del III Congreso Iberoamericano sobre Calidad y Accesibilidad de la Formación Virtual (CAFVIR 2012): Universidad de Alcalá de Henares: 25 - 27 de abril de 2012. Alcalá de Henares: Universidad, Servicio de Publicaciones, 2012, pp. 358-364.