Publication: Innovation activity in the hotel industry
Loading...
Identifiers
Publication date
2009-09
Defense date
Advisors
Tutors
Journal Title
Journal ISSN
Volume Title
Publisher
Elsevier
Impact
Export
Abstract
This paper provides evidence for different innovation activities in the hotel industry. In particular, we explore the influence of a variety of firm and market characteristics on radical and incremental innovations. We consider the learning of new attributes (radical) and the addition of characteristics to existing attributes (incremental) to represent two different paces or degrees of managing the innovation process in this specific industry. The database used in the empirical study shares the major features of new approaches about innovation in services. A questionnaire administered to a representative sample of hotel managers in the Balearic Islands provides the data for the discrete regression models used to represent the innovation in these hotels. Our main conclusion is that radical and incremental innovations appear to be interrelated. Furthermore, the main determinants of innovation are the form of hotel management, the hotel market strategy, and the size and location of the hotel.
Description
Keywords
Radical innovation, Incremental innovation, Hotel services, Balearic islands
Bibliographic citation
Technovation, September 2009, Vol. 29, Nº 9, pp. 632-641