Publication: Reverse logistics, stakeholders' influence, organizational slack, and managers' posture
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2007
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Elsevier
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Abstract
Reverse logistics (RL) has strategic importance. However, little is known concerning what motivates firms to adopt RL systems. Drawing on
stakeholder theory formulations, organizational slack, and the manager's strategic stance concept, this article develops a model that proposes
external, internal, and individual factors that affect the implementation of RL programs. Our framework considers three major explicative
variables: the attributes of the stakeholder (power, legitimacy and urgency), organizational slack for RL programs, and the manager's strategic
posture. The study draws on a sample of 118 Spanish companies and uses a probit model to determine the influence of these factors on the
probability of firms to implement RL systems. The study finds that customers, employees, and the government salience in terms of RL activities
and manager's progressive posture have a significant influence on the final decision of implanting RL programs. Conversely, the study finds that
shareholder salience negatively impacts the decision.
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Keywords
Reverse logistics, Stakeholder theory, Organizational slack, Strategic posture
Bibliographic citation
Journal of business research 2007 Vol. 60, nº 5 , pp. 463-473