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End-user oriented strategies to facilitate multi-organizational adoption of emergency management information systems

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dc.affiliation.dptoUC3M. Departamento de Informáticaes
dc.affiliation.grupoinvUC3M. Grupo de Investigación: Sistemas Interactivos (DEI)es
dc.contributor.authorAedo Cuevas, Ignacio
dc.contributor.authorDíaz, Paloma
dc.contributor.authorCarroll, John M.
dc.contributor.authorConvertino, Gregorio
dc.contributor.authorRosson, Mary Beth
dc.date.accessioned2010-04-26T10:51:21Z
dc.date.available2010-04-26T10:51:21Z
dc.date.issued2010-01
dc.description11 pages, 4 figures.
dc.description.abstractResponse to large-scale emergencies is a cooperative process that requires the active and coordinated participation of a variety of functionally independent agencies operating in adjacent regions. In practice, this essential cooperation is sometimes not attained or is reduced due to poor information sharing, non-fluent communication flows, and lack of coordination. We report an empirical study of IT-mediated cooperation among Spanish response agencies and we describe the challenges of adoption, information sharing, communication flows, and coordination among agencies that do not share a unity of command. We analyze three strategies aimed at supporting acceptance and surmounting political, organizational and personal distrust or skepticism: participatory design, advanced collaborative tools inducing cognitive absorption, and end-user communities of practice.en
dc.description.sponsorshipThis work has been funded by the Grant (PR2007-0271) and the Research Project (TSI2007-60388) of Spanish Ministry of Education and Science. SIGAME is a project funded by Dirección General de Protección Civil y Emergencias of Spanish Ministry of Interior.en
dc.description.statusPublicado
dc.format.mimetypeapplication/pdf
dc.identifier.bibliographicCitationInformation Processing and Management, 2010, vol. 46, n. 1, p. 11-21en
dc.identifier.doi10.1016/j.ipm.2009.07.002
dc.identifier.issn0306-4573
dc.identifier.publicationfirstpage11
dc.identifier.publicationissue1
dc.identifier.publicationlastpage21
dc.identifier.publicationtitleInformation Processing and Managementen
dc.identifier.publicationvolume46
dc.identifier.urihttps://hdl.handle.net/10016/7801
dc.language.isoeng
dc.publisherElsevier
dc.relation.publisherversionhttp://dx.doi.org/10.1016/j.ipm.2009.07.002
dc.rights© Elsevier
dc.rights.accessRightsopen access
dc.subject.ecienciaInformáticaes
dc.subject.otherEmergency management information systemsen
dc.subject.otherIS acceptanceen
dc.subject.otherParticipatory designen
dc.titleEnd-user oriented strategies to facilitate multi-organizational adoption of emergency management information systemsen
dc.typeresearch article*
dc.type.reviewPeerReviewed
dspace.entity.typePublication
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